Complaint Letter Template

Complaint Letter Template 1

Complaint Letter Template 2

Organisation Letter Head
OR
Organisation / Your Address

__ ____ 20__ (Date)

Attn: ________(Addressee’s Name)
______________(Addressee’s Designation)
________________ (Addressee’s Address)

Dear ______

Re. Order No________

This is to inform you that the ______ we ordered from your company have not been supplied in exact quantity as ordered.

On _______ our Firm – ___________ placed an order with your firm _________ for _________. The consignment arrived on _________ but there were only __________.

Those _________were required on the designated date and your mistake put us in an inconvenient situation. We had to make some emergency purchases to fulfil our commitments towards our clients.

I am writing to ask you to up for the shortcoming and ensure that such occurrences do not happen again. Otherwise, we may have to look elsewhere for our supplies.

I look forward to hearing from you.

Yours sincerely.

__________Your Signature

__________Your Name

__________Your Designation

__________Your Contact

Encl:________(as required)

CC:_________(as required)

________Your Name
________Your Address
________Your Contact

__ ____ 20__ (Date)

_________ (Addressee’s Name/Designation)
________________ (Addressee’s Department)
________________ (Addressee’s Address)

Dear ________

Re: Order Number _______

I recently ordered a new ___________, Model ________from your ________ on _______.  I received the order on _________. Unfortunately, the _________turned out to be defective.

I connected it to my __________. I followed the manual provided but it didn’t work. All the Lights do turn ON. I even went through troubleshooting but to no avail. I even ________ my friends.

As mentioned above, I have tried everything and the fault lies clearly in the ________. I would like you to credit my account for the amount charged for the _________. I needed a new _________so I bought it from a local shop. I don’t need a Replacement but a Refund which I am entitled to as per your Policy.

Thank you for taking the time to read this letter. I have been a loyal and satisfied customer of your company for quite some time now. This is the first time I have encountered a problem.

Looking forward towards a Prompt Refund.

Sincerely,

__________Your Signature

____________Your Name

Encl:________(as required)