Balance Confirmation Letter

Date: 20-11-2012

Nordick Damon
Langenhorner Chaussee 600
22419 Hamburg
Germany

 
Liam Neeson
Accounts Department
Rango Bank,
Erich-Schlesinger Street 50
18059 Rostock
Germany

Re: confirmation of Balance as on 19^th November 2012

Mr. Neeson

I am writing to request balance of my Savings Account – a3432e2 with your bank. There seems to be some mistake regarding the balance of my account.

For your convenience I am stating the event occurrence in serial wise manner:

• I checked my account balance from the Langenhorner Chaussee ATM on 19^th November, Monday, 2012. The balance was 20,000$. I withdrew 4,000$ and the balance displayed was 16,000$. I took out the transaction slip which also displayed the same.
• I returned home and needed to transfer money to my friend. When I logged on to the online banking portal, the balance was 13,000$. I didn’t purchase anything during this time period and neither did I transact any money. In the online statement, there was no mention of 3,000$ expenditure.   
• I am an account holder of your bank for the last 15 years. I have never faced such a problem before.

Please confirm the correct balance and rectify the mistake.

I am sending you copies of account statement and transaction slip generated on 19^th November 2012.

An early response shall be highly appreciated.

Yours truly,
Nordick Damon

Encl: Single Copy of Internet Statement
         Single Copy of ATM Transaction